Customer Satisfaction in Virtual Environments: A Study of Online Investing
نویسندگان
چکیده
Sridhar Balasubramanian • Prabhudev Konana • Nirup M. Menon Department of Marketing, Kenan-Flagler Business School, University of North Carolina at Chapel Hill, Campus Box 3490, McColl Building, Chapel Hill, North Carolina 27599 Department of Management Science and Information Systems, B6500, McCombs School of Business, University of Texas at Austin, Austin, Texas 78712 School of Management, University of Texas at Dallas, Richardson, Texas 75083 [email protected] • [email protected] • [email protected]
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عنوان ژورنال:
- Management Science
دوره 49 شماره
صفحات -
تاریخ انتشار 2003